Privacy Policy

Effective Date: October 2025

At kitchenbully.com, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information from you in several ways to improve your shopping experience and ensure smooth order processing.

(a) Personal Information:
When you place an order, register an account, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (processed securely through encrypted gateways; we do not store your full payment information)

(b) Non-Personal Information:
We may collect non-identifiable data automatically, such as:

  • Browser type and version
  • Device information
  • IP address and geolocation (approximate)
  • Website usage data (pages visited, time spent, click behavior)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders
  • To send order confirmations, shipping updates, and customer support messages
  • To improve our website, products, and services
  • To personalize your shopping experience
  • To detect and prevent fraudulent transactions
  • To comply with legal obligations and resolve disputes

We will never sell, rent, or trade your personal information to any third party.

3. Data Security

We take your privacy seriously. All sensitive information (including payment details) is transmitted via SSL (Secure Socket Layer) encryption technology and processed only through secure, PCI-compliant payment gateways such as PayPal, Stripe, or other trusted providers.

Access to your personal information is restricted to authorized personnel only, and we employ both digital and physical safeguards to protect your data.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website performance and traffic patterns

You may disable cookies through your browser settings; however, certain site features may not function properly without them.

5. Sharing Your Information

We may share limited information with third parties only in the following situations:

  • Shipping Providers (to deliver your order)
  • Payment Processors (to complete your transaction securely)
  • Marketing and Analytics Partners (to improve site functionality, never to sell data)
  • Legal Authorities (only when required by law or to protect our legal rights)

All third-party partners are required to maintain the confidentiality and security of your data.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data
  • Request correction or deletion of inaccurate information
  • Withdraw consent for marketing communications
  • Request that we stop processing your personal data (where applicable by law)

To exercise any of these rights, please contact us at info@kitchenbully.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy — such as completing your order, resolving disputes, or complying with legal requirements.

When your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content